Fritzi is a Swiss app that connects people through real-world experiences. We collect only what we need to run the service. We never sell your data. Fritzi is for ages 16 and up. You can delete your account and all data at any time.
Fritzi is operated by Sugihara & Co. GmbH, a company registered in Switzerland. Our registered address is Höh-Rohnenweg 6, 8832 Wilen b. Wollerau, Switzerland.
For the purposes of Swiss data protection law (nDSG) and the EU General Data Protection Regulation (GDPR), Sugihara & Co. GmbH is the data controller.
If you have any questions about this Privacy Policy or how we handle your data, please contact us at hello@fritzi.app.
We collect the minimum data necessary to provide the Fritzi service.
| Category | Data | Purpose |
|---|---|---|
| Account | Name, email address, date of birth, password (hashed) | Account creation & authentication |
| Profile | Username, profile photo (optional), bio (optional), interests, dog profiles (optional: name & photo) | Personalising your experience |
| Notifications | Push notification token (if you allow notifications) | Sending you alerts about drops, joins and messages |
| Location | Approximate location (city-level, not GPS tracking) | Showing nearby drops |
| Activity | Drops you create, join, or view; ratings you give | Core app functionality |
| Communications | Group chat messages within drops | Coordination between attendees |
| Technical | Device type, OS version, app version, crash logs | Bug fixing & performance |
| Website forms | Name, email, and any details you submit via contact forms on fritzi.app (venue claims, creator applications, business inquiries) | Processing your request; we do not add you to any mailing list without explicit consent |
| Newsletter | Email address (only if you subscribe on the website or tick the optional box at signup) | Sending you occasional Fritzi news; unsubscribe anytime via the link in every email |
We do not collect precise GPS coordinates, sell your data to advertisers, or track you across other apps or websites.
To show you drops, let you join experiences, manage your profile, and send you relevant notifications about drops you're part of.
To review flagged content, enforce our content rules, and protect all users — especially younger ones.
Fritzi is completely free and we do not currently take any payments from anyone. In the future we may offer paid listings for businesses and venues. If we do, payments would be handled by our payment provider Stripe — we would never store or see your card details — and we will update this policy before that begins.
To analyse usage patterns (in aggregate, not individually) to improve features and fix bugs.
To send you transactional emails (password reset, drop reminders). We do not send marketing emails without your explicit opt-in. Our optional newsletter (signup on the website or via the checkbox at registration) is delivered through MailerLite and can be unsubscribed with one click in every email.
If you allow notifications, we store a push token to alert you about new drops, joins, and chat messages. You can switch notifications off anytime in your device settings — the token is removed when you delete your account.
To reply to venue claim requests, creator collaboration applications, and business inquiries submitted via fritzi.app. Form data is stored by Netlify (our form processor) and is not used for any other purpose.
Under the GDPR and Swiss nDSG, we process your data on the following legal bases:
Where we rely on consent, you can withdraw it at any time without affecting the lawfulness of prior processing.
We do not sell your data. We share data only with trusted service providers who help us operate Fritzi:
| Provider | Purpose | Location |
|---|---|---|
| Supabase | Database, authentication, file storage | EU (AWS Frankfurt) |
| Netlify | Website hosting & contact form processing | USA (EU-US Data Privacy Framework) |
| Apple / Google | App distribution & push notification delivery | USA (EU-US Data Privacy Framework) |
| Expo / EAS | App builds, updates & push notification routing | USA |
| Sentry | Crash reporting (device model, OS version, crash details — no messages or profile content) | EU (Germany) |
| MailerLite | Newsletter delivery (email address of subscribers only) | EU (Lithuania) |
All providers are bound by data processing agreements and are required to maintain appropriate security standards.
We may disclose data to law enforcement if required by law or to protect the safety of our users, particularly minors.
We retain your data only for as long as necessary:
Under Swiss nDSG and GDPR, you have the following rights regarding your personal data:
Request a copy of all personal data we hold about you.
Correct inaccurate or incomplete data. Most data can be updated directly in the app settings.
Delete your account and all associated data. Available in app under Settings → Delete Account.
Receive your data in a machine-readable format. Email hello@fritzi.app to request a data export.
Object to processing based on legitimate interests. We will stop unless we have compelling grounds.
Request that we limit how we use your data in certain circumstances.
To exercise any of these rights, contact us at hello@fritzi.app. We will respond within 30 days. You also have the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) or your local supervisory authority.
The Fritzi mobile app does not use cookies. Our website (fritzi.app) uses only essential cookies required for the site to function (e.g. your language preference). We do not use advertising cookies, tracking pixels, or third-party analytics that profile individual users.
We do not display ads. Fritzi is completely free to use — we have no financial incentive to harvest or monetise your data.
Fritzi is based in Switzerland and primarily processes data within the EU/EEA through our infrastructure provider (Supabase on AWS Frankfurt). Some data may be transferred to the USA (for Netlify, Apple, and Google services).
For transfers outside Switzerland/EEA, we ensure appropriate safeguards are in place, including:
We take data security seriously and implement appropriate technical and organisational measures including:
In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours as required by law.
We may update this Privacy Policy from time to time. For material changes, we will notify you via the app or email at least 14 days before the changes take effect. The "Effective" date at the top of this page will always reflect the current version.
Continued use of Fritzi after changes take effect constitutes acceptance of the updated policy.
Sugihara & Co. GmbH
Höh-Rohnenweg 6
8832 Wilen b. Wollerau
Switzerland
Swiss Federal Data Protection and Information Commissioner (FDPIC)
www.edoeb.admin.ch